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Privacy Policy
Forrest Dog Walking & Training
PRIVACY POLICY
Last Updated: 11/06/2026
WHO WE ARE
Forrest Dog Walking & Training is responsible for handling your personal information.
INFORMATION WE COLLECT
• Name
• Address
• Telephone number
• Email address
• Emergency contact details
• Veterinary practice details
• Dog information, including age, breed, medical conditions, behavioural history and training information
• Booking information and payment records
• Information submitted through our website contact forms
• Photographs or videos of your dog (only where you have given permission)
HOW WE USE YOUR INFORMATION
We use personal information to:
• Provide dog walking, training and pet care services
• Manage bookings and appointments
• Contact you regarding your dog and our services
• Respond to enquiries
• Maintain client and service records
• Process payments and maintain financial records
• Meet legal tax and insurance requirements
• Protect the health, welfare and safety of dogs, clients and staff
• Share photographs or videos where you have provided permission
LEGAL BASIS FOR PROCESSING
We process personal information because:
• It is necessary to provide services requested by you.
• It is necessary for our legitimate business interests.
• We have a legal obligation to keep certain records.
• Where required, we rely on your consent.
MARKETING
We will only send marketing emails where you have chosen to receive them or where otherwise permitted by law.
You can unsubscribe or withdraw your consent at any time.
SHARING INFORMATION
We do not sell personal information.
We may share information where necessary with:
• Veterinary professionals during emergencies
• Insurance providers
• Professional advisers
• Accountants or other professional advisers
• Regulatory bodies or legal authorities where required by law
• Trusted website, software and technology providers who help us operate our business
DATA STORAGE AND SECURITY
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Information may be stored securely using electronic business systems and secure paper records where necessary.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as necessary to provide our services and to comply with legal, insurance, tax and record-keeping obligations.
When information is no longer required, it will be securely deleted or destroyed.
YOUR RIGHTS
Under UK data protection law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request the deletion of your personal information
• Restrict or object to certain processing
• Withdraw consent where processing relies on consent
To exercise your rights, contact us using the details below.
COOKIES AND WEBSITE DATA
Our website may use cookies and similar technologies to improve functionality, security and website performance.
We may also use website analytics to better understand how visitors use our website and to help improve the user experience.
GOOGLE reCAPTCHA
Our website may be protected by Google reCAPTCHA to help prevent spam and abuse.
Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
COMPLAINTS
If you have any concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the latest version will always be available on our website.
CONTACT:
Corbanforrest4@gmail.com
07413 485233